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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulkan Km. 18.7, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Terrace
Max:
4 persons
360 sq. feet 
Bed options:
2 Double beds
Lake view
Shower
Coffee machine
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Studio Lake View
Max:
2 persons
360 sq. feet 
Bed options:
2 Double beds
Lake view
Shower
Coffee machine
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Studio Ocean View
Max:
2 persons
540 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 8.5 mi
Airports
Cancun (CUN) 8.5 mi
Isla Mujeres (ISJ) 22.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Horseback riding
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables

Children

  • Children's pool
  • Children's play area

Spa & Leisure

  • Saltwater pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Sun terrace
  • Garden area
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

Boulevard Kukulkan Km. 18.7, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulkan Km. 18.7, Cancun, Mexico, 77500
Nearby
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
3200 ft
Beach
Playa Delfines
3100 ft
Restaurants
Nook Restaurant
100 ft
Blvd Kukulkan Km 9
Coba International Buffet
400 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
Terraza Careyes
600 ft
Grand Oasis Tulum
Cafe Solaris
1100 ft
Blvd. Kukulcan Km 19.5 GR Solaris Cancun
Pescadillas el Galeon
5200 ft
Restaurant
NAVIOS Fusion Mexican Food
2800 ft
Blvd Kukulcan km 19.5 Zona Hotelera
Km 19. 5 Restaurant & Bar Cancun
2600 ft
Blvd. Kukulkan Km 19. 5 Zona Hotelera
Km19.5
4600 ft
Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.
40%
loved the resort and would return for another relaxing stay
5.0/10
Guest rating
Rooms
5.0
Location
6.4
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 394 reviews
Juliet
United Kingdom, January  2025
5.0/10

My stay at this resort was incredibly disappointing. Although the beach had some nice areas, the overall experience was riddled with issues. The rooms felt outdated and in need of maintenance, and the staff were mostly unhelpful. It took me far too long to check in, and the facilities left a lot to be desired. I definitely wouldn’t consider this place a good value for money.

Rooms
5.0
The rooms were outdated and needed maintenance, with broken walls and loud air conditioning.
Service
5.0
Most of the staff were unhelpful and seemed to ignore our concerns, making the experience frustrating.
Location
6.0
The beach area was pleasant, but the hotel was overshadowed by larger buildings nearby.
Dining
5.0
I didn't get to experience much dining, but the limited food options were unappetizing.
Facilities
5.0
Facilities were minimal, and there were no accessible toilets at the beach bar.
Andy
United Kingdom, November  2024
5.0/10

My stay was really disappointing. The location beside the beach has its perks, but the property hasn't been maintained well over the years. While I had a clean and spacious room with a great view, the service was entirely unhelpful, and the dining options were terrible. Overall, it's not a place I would recommend for a relaxing getaway.

Rooms
7.0
The room I stayed in was quite spacious and clean with a nice ocean view, although it felt smaller than advertised, especially for four adults.
Service
5.0
The service was generally unhelpful, with staff often giving a default 'no' to any inquiry. Even basic assistance with luggage felt like an uphill battle. It was pretty frustrating.
Location
8.0
The location is great for sunbathing and right on the beach, which is a definite plus.
Dining
5.0
The dining experience was truly disappointing; I had the worst food I've ever tried at a hotel, and I regretted spending any money there.
Facilities
5.0
Facilities are not great either. Many aspects of the hotel seemed neglected, and access issues for certain guests were concerning.
Samuel
United Kingdom, November  2024
5.0/10

My stay at the hotel was quite disappointing. The staff was rude and unhelpful, making it a frustrating experience overall. Although we had access to amenities, the service left much to be desired, and the room we checked into was in poor condition. The beach was not accessible for disabled guests, which was a letdown as well. I would recommend looking for alternate accommodations.

Rooms
5.0
The room we received was filthy and not made up despite leaving the 'make up room' sign outside. It had a strong smell of mildew.
Service
5.0
The service was terrible, with staff members being dismissive and rude when I asked for help.
Location
5.0
The hotel is squeezed between two high-rise buildings and the beach was quite rough, making it less than ideal.
Dining
5.0
Dining options were limited and food was often cold – definitely not worth the price.
Facilities
5.0
Facilities seemed neglected, with broken walls and no access to the beach for disabled guests.
Scarlett
United Kingdom, October  2024
5.0/10

This hotel was a huge letdown. The overall condition of the property was poor, with broken walls and flooded rooms. The staff was polite but struggled with English, and our dining experience was marred by cold food. The beach lacked accessibility for disabled guests, making it even less appealing. I definitely wouldn't recommend this place, as I ended up with food poisoning during my stay and felt completely ignored by the management.

Rooms
5.0
The rooms we stayed in were decently clean, but overall, the maintenance was lacking.
Service
5.0
While the staff were friendly, their lack of English made communication frustrating. Understanding basic requests was a challenge, which was disappointing.
Location
6.0
The location was decent, with a nice beach a short walk away, but the property itself is not well-maintained.
Dining
5.0
The food was consistently cold and uninspiring. I had a terrible experience with food poisoning which soured my entire trip.
Facilities
5.0
Facilities are outdated and not well cared for, which detracted from the overall experience.
David
United Kingdom, October  2024
5.0/10

My stay at this resort spa was quite disappointing overall. While the beach access was appealing, the rude staff greatly affected my experience. The facilities seemed neglected, and the dining options left much to be desired. I would recommend looking for another place to stay if you want a hassle-free vacation.

Rooms
6.0
The rooms could use some renovation, but they had a nice ocean view. The small kitchen was a plus, although I expected a king-size bed and better comfort.
Service
5.0
The service was terrible; I felt ignored by the staff and not supported when issues arose. The lack of assistance was frustrating, and some staff seemed unprofessional.
Location
7.0
The location is decent for enjoying the beach, but not if you have to deal with inconveniences. There's a good restaurant nearby, but the area could use better maintenance.
Dining
5.0
Dining was a letdown; the food was often cold and lacked variety. I didn't enjoy the meals as I had hoped.
Facilities
5.0
Facilities are in poor condition with broken walls and issues like loud air conditioning. It felt like the resort was not being cared for properly.
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room